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JennyT
Level 1

Identical transactions

I have two pension payments which go out for the same amount and the on the same day each month, and sometimes QB doesn't import them both, or recognise them.  Is there some way around this?  Bank balance and QB balance are out by exactly the amount of one of these payments.

2 REPLIES 2
JennyT
Level 1

Identical transactions

Hi again,

I think I have sorted it now - the first payment was flagged up differently and so the dates were out of kilter.

Sorted now!

EmmaM
QuickBooks Team

Identical transactions

Hi Jenny T

 

We were just looking into this now, I am glad it is sorted. Anything else let us know

 

Kind regards

 

Emma

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