I filed VAT in QB for Nov-Dec 18. It correctly created a creditor for when it was paid. Someone else was working on the file and when I went to look at this return there were no previous returns filed and the creditor is gone. I have no idea what happened. The period is warning as closed when post an invoice into Dec 18 because of this file VAT. Is there any way of rectifying this? Thanks.
I think with what has been mentioned here either the books are closed in one section but this would not explain the VAT not showing. You can check changes made in the cog wheel under Audit Log but I think the best thing to do might be to give our support team a call to take a look at the account please find their contact details here.