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Good day, Bluewaterbookkeeping66.
Let me walk you through in the Desktop version.
First, we'll have to create a clearing account. Here's how:
Next, create a journal entry. Here's how:
Then, here's how to apply the entry to the existing balance:
Follow the steps for clearing out the A/R amount using the same clearing account.
As always, we recommend consulting with your accountant on the best way to handle this.
Feel free to reach out to us. While we can't provide an accounting advice, we want to make sure any technical questions you have about the system are answered.