cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
8f90dc97fa3e
Level 1

My quickbooks isn't showing anything?

My quickbooks isn't showing my bank account transactions?
1 REPLY 1
CamelleT
QuickBooks Team

My quickbooks isn't showing anything?

No need to worry, 8f90dc97fa3e. I'll be on your side to help access your data in QuickBooks (QB). We'll work together to ensure you can easily navigate and review all the crucial financial information. Allow me to share troubleshooting steps to get you back to business.

First, I'd like to get a clearer picture of what you're facing. Could you provide more specifics about what you're unable to view? Did you mean you can't see all of your QB records, or are you having trouble seeing transactions from a particular bank account? Or perhaps you're unable to view any of your banking data at all? Knowing these details will guide me in providing a tailored solution. 

In the meantime, if you meant all bank account entries are missing, you could be experiencing a browser-related issue. Sometimes, accumulated cache files cause unexpected behavior. Let's resolve this matter by logging in to your account using a private or incognito window. Please refer to the keyboard shortcuts below:
 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N
  • Safari: Command + Shift + N

If this fixes the problem, return to your default search engine and clear its cache to refresh the page. You may also use other supported browsers as an alternative.

I'll keep this thread open for your convenience, ensuring you have the opportunity to provide clarification and additional details about your concern, 8f90dc97fa3e. If you have further questions or need assistance with managing bank information, reconciling accounts, generating reports, or any other tasks related to QuickBooks, please don't hesitate to leave a comment below. My team and I are here to help you streamline your financial management processes.

Need to get in touch?

Contact us