Hi, Annie07.
We haven't received any similar issues reported. When a browser stored a lot of caches, it could cause problems like bringing up the data to your account or latency issue.
As an initial step, you can press the F5 key on your keyboard to refresh the page. If you're still getting the same result, let's try to clear the browser's cache. This is to improve performance by reducing data processing and fetching. With a sizable amount of cache stored, the speed and performance of the system.
You can press CTRL+Shift and Delete key on your keyboard all together or you can follow the steps in this article: How do I clear my browser cache and temporary Internet files?
Kindly update me on how things go by adding another comment below. I want to make sure you're all set, and I'm here if you need further guidance. Have a great day! All the best.