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Have a question about HMRC's VAT portal closure on November 1st? - Ask it here!
castlevalets-gma
Level 1

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

 
2 REPLIES 2
GeorgiaC
QuickBooks Team

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

Thanks for joining us here on the Community, castlevalets-gma

 

Please reach out to our care team directly on 0808 234 5337 or through our live chat service linked here so that we can take the required account details to check the charges and any promotional offers applied. :folded_hands:

Fiat Lux - ASIA
Level 15

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

Do you need to open a new QBO Simple Start? Make sure to click the Buy button. You may also try open the link on your private/incognito browser.

https://quickbooks.grsm.io/UK

 

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