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Accept credit card payments in QuickBooks Online.Explore QuickBooks Payments
castlevalets-gma
Level 1

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

 
2 REPLIES 2
GeorgiaC
QuickBooks Team

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

Thanks for joining us here on the Community, castlevalets-gma

 

Please reach out to our Live Support Team so that we can take the required account details to check the charges and any promotional offers applied. :folded_hands:

Fiat Lux - ASIA
Level 15

Every time I open the app it goes to the offer/subscription page. I do not want it to do that. I tried to sign up for the 2.99/ month but 11.99 came off my account.

Do you need to open a new QBO Simple Start? Make sure to click the Buy button. You may also try open the link on your private/incognito browser.

https://quickbooks.grsm.io/UK

 

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