I have been having issues with importing transactions for a long time, today I removed the bank completely to try and sync it again and I can't even get through the Username entry. It says my username is invalid, but I have logged in from the same machine same browser with the same exact username 5 seconds ago into the HSBC website logon. Same happens on my phone, clearing cache and cookies does not help.
Can you please resolve this issue it is getting ridiculous, auto bank transactions is the main reason I use QB