I'll provide you with troubleshooting steps to help your accountant accept the invitation for your company account in your QuickBooks Online, Tricia.
To begin with, if your accountant has other QuickBooks companies open in the browser or tabs, ask them to sign out and then try to accept your invite again.
However, if they still can't accept, there may be a web browser issue. In that case, they should open the invite manually and enter the user ID and password they use in their QuickBooks Online Accountant. Here's how:
Whenever they still can't accept, check the date. Your invites expire after 30 days. Don't resend the invite if you sent it close to or more than 30 days ago. Instead, ask your accountant to delete the invitation and send a new one. Follow these steps:
Furthermore, you can check this article to know how many accountants can be added to your subscription and manage accounts in QBO.
I just wanted to ensure you're all set with your concerns regarding accepting the invitation. If there's anything else I can do to assist you, please don't hesitate to let me know.
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