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Hi there, @bb2017.
I want to ensure you'll get past the error so you can upgrade your QuickBooks Online (QBO) account.
Before we start, please know that there are different ways of upgrading QBO depending on how you purchase it.
If you have subscribed through the app store, please follow the steps below:
Google Play (Android):
App Store (iPhone or iPad):
If you subscribed online directly through QBO, here's what you'll need to do:
To learn more on managing your QuickBooks plan and subscription, you can visit the helpful article: Upgrade or downgrade your QuickBooks Online subscription. It also contains information if you want to switch back to your previous subscription.
Just in case you want to make some changes to your QBO subscription, feel free to read this article for the detailed steps and information: How to update your subscription and billing details. It contains information on how you can make changes to your billing information.
Please let me know how the steps I provided above goes on your end by clicking the Reply button below. I want to make sure you're able to upgrade your QBO account.
Hi there, @bb2017.
I want to ensure you'll get past the error so you can upgrade your QuickBooks Online (QBO) account.
Before we start, please know that there are different ways of upgrading QBO depending on how you purchase it.
If you have subscribed through the app store, please follow the steps below:
Google Play (Android):
App Store (iPhone or iPad):
If you subscribed online directly through QBO, here's what you'll need to do:
To learn more on managing your QuickBooks plan and subscription, you can visit the helpful article: Upgrade or downgrade your QuickBooks Online subscription. It also contains information if you want to switch back to your previous subscription.
Just in case you want to make some changes to your QBO subscription, feel free to read this article for the detailed steps and information: How to update your subscription and billing details. It contains information on how you can make changes to your billing information.
Please let me know how the steps I provided above goes on your end by clicking the Reply button below. I want to make sure you're able to upgrade your QBO account.
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