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james175
Level 1

I would like to cancel my Quickbooks subscription. I have not been able to find an straightforward way of doing so. Some help would be appreciated in this. Thank you.

 
1 REPLY 1
Charies_M
Moderator

I would like to cancel my Quickbooks subscription. I have not been able to find an straightforward way of doing so. Some help would be appreciated in this. Thank you.

Hello there, james175.

 

I can only imagine what you must be going through to come up with the decision to close your account with us. I wish I could make it better.

 

Since you want to cancel your account in QuickBooks Online (QBO), I'm here to make the process easy for you.

 

First, you'll want to visit this article to know what to expect when you cancel your account in QBO: What happens to my QuickBooks Online data after I cancel?

 

Here's how to cancel an account:

  1. Go to the Gear icon and choose Account and Settings.
  2. Select Billing & Subscription.
  3. In the QuickBooks section, click Cancel subscription.
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  4. Click Continue to Cancel, then Continue to Cancel again.
  5. Answer the short survey, then Click Confirm Cancel.

Here's an article for additional information about cancelling your subscription: Cancel your QuickBooks Online subscription.

 

If you wish to resubscribe to QuickBooks, you're always welcome to do so. Check out this article to learn how: How to resubscribe or reactivate QuickBooks Online.

 

The Community is always open if you have other questions managing your QuickBooks subscriptions. Have a good one.

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