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Allar
Level 1

No add an accountant feature under my self-employed user.

I've been trying to add my accountant under my self-employed user but can't find it anywhere

9 REPLIES 9
katherinejoyceO
QuickBooks Team

No add an accountant feature under my self-employed user.

Great day, @Allar.

 

Welcome to the Community. I'm here to guide you on how to grant access to your accountant to help you manage your QuickBooks Self-employed company.

 

To invite your accountant, make sure to log in to a web browser on your computer or a supported web browser on your phone. Here's how:

 

1. Go to the Gear icon on the upper right.
2. Under About You, choose Accountant New.
3. Enter the accountant's email address in the field.
4. Click Send invite. A confirmation that the invitation was sent will appear.
5. Click Done.

 

An invitation is sent to the accountant. Once accepted, they are provided with access to your data through QuickBooks Online Accountant.

 

You can also read through our help article: QBSE Benefits for accountants and their clients. It will give you more information about the benefits of having an accountant access to your QuickBooks company.

 

Let me know if you have other questions. I'll be always here to help. All the best to you and your business!

 

 


 

 

vphaarhoff
Level 1

No add an accountant feature under my self-employed user.

I'm trying to do that, however, there is no 'ACCOUNTANT NEW' option to click on. Is there any other way to add an accountant to my quickbooks? I'm on quickbooks self employed in the UK.

Rose-A
Moderator

No add an accountant feature under my self-employed user.

Hi, vphaarhoff.

Let me share additional information on how the accountant feature works in QuickBooks Self-Employed.

 

Currently, the ability to add an accountant is available to regular web subscribers. Also, this is open for QBSE accounts created by the accountants themselves.

 

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For additional help, you can always reach out to our QuickBooks Self-Employed Support. Here's how to contact us:

 

  1. Go to: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Fill in your contact details, and your question.
  3. Select Ask Your Question.
  4. Save your case number for your reference.

I'm including these articles for further insights about QuickBooks Self-Employed:

 

Should you have additional questions about adding accountant in QuickBooks Self-Employed, please let me know. Have a good one.

tammytott
Level 1

No add an accountant feature under my self-employed user.

Hello, I am having the same issue. 

Angelyn_T
QuickBooks Team

No add an accountant feature under my self-employed user.

Thank you for joining the thread, @tammytott.

 

As mentioned by RoseMarjorieA, adding an accountant is only available to the users who subscribe to QuickBooks through the web browser. If you didn't subscribe through the web, I encourage reaching out to our Support Team so they'll be able to transfer your billing subscription and help you add an accountant successfully.

 

To contact support, tap on Contact us from the Help menu.

 

Add a comment below if you have any other questions. I'm always here to help. Have a nice day!

Chrissy sykes
Level 1

No add an accountant feature under my self-employed user.

Need to add my accountant so he can see my account 

Becky29
QuickBooks Team

No add an accountant feature under my self-employed user.

Hello Chrissy,

 

Welcome to the Community.

 

To add an accountant to your Self employed subscription:

 

Go into the cog wheel ( top right hand corner) >under about you >click into Accountant. This will then give you the option to invite your accountant.

 

Let us know if you don't have this feature, If you don't have this feature it's a good possibility that your subscription was taken out from the APP store and will be billed to either Apple or Android - Did you take your subscription out from the APP store?

If you did we could migrate the billing but can only do this if the subscription at the App store has been cancelled.

 

^Becky

Chrissy sykes
Level 1

No add an accountant feature under my self-employed user.

Thank you for your reply. 
yes I subscribe through The App Store. 
if I cancel it today, will I still be able to use my app? as I still have outstanding invoices, I used it on a daily basis. 
once cancelled, what should I do then? 

Ashleigh1
QuickBooks Team

No add an accountant feature under my self-employed user.

Hello Chrissy, 

 

You will still have access to your account until your next bill date with apple once this has happened if you reach back out to us we can then change the billing to intuit and you will then be able to add your accountant. 

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