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Get your Payroll questions answered by a QuickBooks Product Manager here - https://intuit.me/31Nl3My
Er188
Level 1

Quick books assistant

Hi. I use QB self employed and I am unable to get a response from QB assistant regarding my bank connection. I tried back in July, and again this month, no response at all. I called the helpline and they told me they don't deal with QB self employed, and told me to go to QB support, but this just led me back in a circle to QB assistant, which does not work!! It is so frustrating. Is there a way I can contact QB by email or is there a way to make a complaint about this? This customer service is unacceptable.

1 REPLY 1
Ashleigh1
QuickBooks Team

Quick books assistant

Hello Er188, Thanks for reaching out to us here if you can contact us on Facebook or Twitter on a direct/private message with the issue you are having we will be happy to look into it there for you. 

 

Facebook - https://www.facebook.com/QuickBooksUK

 

or 

 

Twitter - https://twitter.com/QuickBooksUK

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