Showing results for 
Search instead for 
Did you mean: 
Get your Payroll questions answered by a QuickBooks Product Manager here -
Level 1

Quick books assistant

Hi. I use QB self employed and I am unable to get a response from QB assistant regarding my bank connection. I tried back in July, and again this month, no response at all. I called the helpline and they told me they don't deal with QB self employed, and told me to go to QB support, but this just led me back in a circle to QB assistant, which does not work!! It is so frustrating. Is there a way I can contact QB by email or is there a way to make a complaint about this? This customer service is unacceptable.

QuickBooks Team

Quick books assistant

Hello Er188, Thanks for reaching out to us here if you can contact us on Facebook or Twitter on a direct/private message with the issue you are having we will be happy to look into it there for you. 


Facebook -




Twitter -

Need to get in touch?

Contact us