I appreciate your interest in the Pro Advisor certification, @epsign. I'm here to ensure you can access the self-paced learning modules.
The blank display might be because of the cache piled up on your browser. To isolate this, use a private browser to access the program. It doesn't retain local files to help rule out the possibility of a webpage issue.
Here are the keyboard shortcuts:
- For Firefox, press Ctrl + Shift + P
- For Chrome, press Ctrl + Shift + N
- For Safari, hold down Command + Shift + N
From there, try to access the certification again and ensure your internet connection is fine. If this works, you’ll need to clear the browser's cache to start with a clean slate. You can also use other supported browsers as alternatives.
If the issue persists, refer to this article to learn more about setting up your web browser for the training: Fix issues when starting ProAdvisor and certification training. It contains a series of troubleshooting guides to help resolve any issues.
You'll want to read these resources to learn more about QuickBooks ProAdvisor training and certification programme:
I'm just one click away if you need anything else to run your business in QBO. I'll be here to ensure your success. Have a great day ahead.
