This isn't the experience we want you to have while subscribing to QuickBooks Self-Employed (QBSE), TeeJay61. I want to ensure this matter is addressed accordingly so you can start managing your business and track transactions using the platform.
For the time being, we've received similar cases where users like you encountered an error message when subscribing to QBSE. Restassured that this case is currently being worked on with utmost urgency.
In keeping with this, I'd recommend contacting our Customer Care team once more, as they can collect additional information and devise a solution. You may utilize this page to connect to them externally, given that you haven't yet subscribed.
I'll be here in the Community to provide a prompt response in case you have other subscription and account management concerns with QBSE. Please don't hesitate to leave a reply below.
I have already used the "contact us" page this morning, after a while the operator could not solve the issue and has passed it onto the tech support team. I'm afraid I will have to abandon the idea of using Quickbooks as a solution as I cannot get it up and running in time to start creating entries and don't want to get involved in making opening balance adjustment or historical records, all that is too damned complicated
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.