This isn't the experience we want you to have while subscribing to QuickBooks Self-Employed (QBSE), TeeJay61. I want to ensure this matter is addressed accordingly so you can start managing your business and track transactions using the platform.
For the time being, we've received similar cases where users like you encountered an error message when subscribing to QBSE. Rest assured that this case is currently being worked on with utmost urgency.
In keeping with this, I'd recommend contacting our Customer Care team once more, as they can collect additional information and devise a solution. You may utilize this page to connect to them externally, given that you haven't yet subscribed.
Once the issue is fixed and successfully subscribe to QBSE, connect your bank and credit card accounts to maintain updated financial information.
I'll be here in the Community to provide a prompt response in case you have other subscription and account management concerns with QBSE. Please don't hesitate to leave a reply below.