Let’s work together to troubleshoot the error code you encountered while trying to access your client’s QuickBooks Self-Employed (QBSE) account, vhall1.
To assist you better, could you please share the exact error code you’re seeing? If possible, a screenshot would be greatly appreciated. This information will allow me to provide a more precise solution.
In the meantime, let's ensure that you're using the correct login credentials for your client’s account.
If the login details are correct and the issue persists, I recommend clearing your browser's cache to remove any excess data that may be affecting QuickBooks Self-Employed’s performance. If the problem continues, try switching to a different supported browser.
Feel free to return to this thread if you have any questions about QuickBooks.