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Hello Jenilouisenewton,
Welcome to the Community page,
When you are in your account if you go to the main cog wheel>manage users> click on accounting firm you can add/invite your accountant there.
Hi
have gone to cog wheel do drop down box but no manage user section?
Hi there, @gps boiler Tec.
Thank you for joining the thread. Let me help you fix your issue with the Manage users section to enable you to add users in your QuickBooks Online (QBO) account.
This section is always available in QuickBooks Online. If you’re unable to locate the section, I suggest performing some basic browser troubleshooting to help isolate and fix the problem.
Here are the keyboard shortcuts to open a private browser:
If it works, kindly proceed with clearing the cache. There are times that browser is loaded up with data that affects the performance of QuickBooks.
You can also check this article to learn more about how to add and manage users in QuickBooks Online.
Tell me if you need further assistance. You’re always welcome here in the Community. I wish your business to prosper and have a great day!
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