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luggsgarage
Level 1

I am trying to delete old invoices in previous vat quarters but it is asking me for a password, I enter my log in password but it won't except

 
1 REPLY 1
John C
QuickBooks Team

I am trying to delete old invoices in previous vat quarters but it is asking me for a password, I enter my log in password but it won't except

Hi luggsgarage

 

This is probably due to a user, maybe your accountant, activating the close the books function which, in this instance, , this essentially prevents you editing, adding or deleting a transaction before the date entered. 

You can de-activate this function by: selecting the cog/gear icon in the top right hand corner of the screen > account and settings > advanced > in the accounting section (the top section) select Close the books > untick Close the books.

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