Let's make sure you'll receive verification codes, DD Accounts.
There are several reasons why you're unable to get codes for verification. It can take a couple of minutes for your code to arrive. I've outlined below a few things that you can do to solve the issue:
- Check your junk mail or spam folder to see if the email went there.
- Check all email addresses you might've used to sign up for your account.
- Unblock or add Do_not_reply@intuit.com as an approved sender in your email app.
- You can get a new code sent to you by selecting the I didn’t get a text, I didn’t get an email, or I didn’t get a phone call link on the product sign-in page.
- If you lost your phone, check your text messages online at your cell carrier’s website.
- You may have accidentally blocked the phone number we sent a text message from. Make sure to allow or unblock our number on your iOS or Android device.
On the other hand, if you entered the exact code that was sent and it's not working, it's most likely that you generated multiple codes and aren't using the most recent one.
You can verify your account using the tips below:
- If your code doesn’t work, request another code by selecting I didn’t get an email or I didn’t get a text message.
- Delete any previous codes we sent you to make sure you use the most recent code.
- Keep the window with the code entry form open. Closing the window invalidates your code, meaning you’ll need to start over from the sign-in page to generate a new code.
- Check your email in a new tab or window, so you can keep the verification code page open at the same time.
You may also experience some other issues when logging into your account, check out some of the troubleshooting steps found in this article: Recover Your Intuit Account If You Can't Sign In.
Moreover, learn from these articles on how you can manage your account which includes logins, connected apps, and security and data. Check out this link for the subtopics: Account Management.
Let me know if you have any questions when verification codes or logging into your account. We're always right here to help you.
