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accounts-domains
Level 1

I used to login with password. It now doesn't give me the option to enter my password just sends a code to my email

I need to format my login options
3 REPLIES 3
John C
QuickBooks Team

I used to login with password. It now doesn't give me the option to enter my password just sends a code to my email

Hi accounts-domains Thanks for reaching out to us here on the Community. To confirm, you enter your email or user ID on the sign in page, you then select sign in and the subsequent page only has a 'Text a code to' option?

accounts-domains
Level 1

I used to login with password. It now doesn't give me the option to enter my password just sends a code to my email

Hi John

Thought I had sent a reply but can't see it

puts my login name and then continue and sends verification code to my email! 

So annoying

All I want to do is login with password like I always have!

Tks

Domains

JaeAnnC
QuickBooks Team

I used to login with password. It now doesn't give me the option to enter my password just sends a code to my email

I can see that logging into your Intuit account using a password alone seems more convenient, Domains. Let me assist you with turning off the two-factor authentication in QuickBooks Online (QBO) so you don't need to enter a code each time.

 

Intuit is dedicated to protecting your information with advanced security measures. When you access your account from an unrecognized device, we send a one-time passcode to your email or mobile device. This extra step helps safeguard against password theft.

 

To remove the two-factor authentication, please follow these steps:

 

  1. Go to the Intuit Account Manager website and log in to your account.
  2. Select Sign in & Security from the left menu.
  3. In the 2-step verification section, click Turn off.
  4. Enter the code, then Continue.

 

For additional information, please read this article: Secure your Intuit Account and prevent lockout with extra verification methods.

 

Furthermore, this article may help if you're having trouble signing in to your QBO account: Recover your Intuit Account if you can’t sign in.

 

Please let us know in the comments below if you have other concerns about signing in to your QBO account. We'll be around to help. Keep safe.

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