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Hi there,
We made two purchases from a supplier, bills were created and payments was linked. Couple of days later we received a credit note for one of the purchases and funds was refunded.
Question:
Will I be able to link a deposit to the supplier credit to balance out the expenses or does this process only work on deposit with no supplier credit created?
Apologies for what might seem to be a simple question.
Thanks
Chris
Solved! Go to Solution.
Hi @Chris405
Enter the refund as a Bank Deposit to Accounts Payable using the Supplier Name & NoVAT code.
The refund will then show on the Supplier Register & you can clear against the Supplier Credit using Pay Bills.
(the refund will effectively show as a debt which can be offset using the credit)
Hope this helps.
Hello Chris405, thanks for posting on the Community page, You would need to create a bank deposit to reflect the refund, with accounts payable selected on the add funds line, then link this to the credit with a cheque.
Glad you got it sorted out @Chris405
That's right, I always forget that QBO has different names by default:
Accounts Payable = Creditors
Accounts Receivable = Debtors
Hi @Chris405
Enter the refund as a Bank Deposit to Accounts Payable using the Supplier Name & NoVAT code.
The refund will then show on the Supplier Register & you can clear against the Supplier Credit using Pay Bills.
(the refund will effectively show as a debt which can be offset using the credit)
Hope this helps.
Hello Chris405, thanks for posting on the Community page, You would need to create a bank deposit to reflect the refund, with accounts payable selected on the add funds line, then link this to the credit with a cheque.
Hi Paul72
Thank you so much for the message.
Confused myself a bit looking for accounts payable, but got it right with creditors.
Thanks again.
Hi Ashleigh1
Thanks for the message.
I believe it's maybe the difference between regions for choosing which one, but got it right with creditors.
Thanx again.
Glad you got it sorted out @Chris405
That's right, I always forget that QBO has different names by default:
Accounts Payable = Creditors
Accounts Receivable = Debtors
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