Welcome to QuickBooks Community, @CASHEYE.
Let's make sure that you log in using the correct credentials when signing in to your QBSE account.
If you can't still access the paid account, I highly recommend reaching out to our Customer Care team. They can take a better look at your account to determine what's preventing you to log in. To do so, please follow these steps:
- Go to the Help icon.
- From the Assistant tab, type your concern. Example: Paid subscription not recognised on login.
- Then, type Talk to a Human and click the Get help from a human option.
- Choose either Chat or Callback.
To get assisted on time, please see our support hours page.
Also, you can always visit our Help articles page to seek sources to guide you in performing any QuickBooks tasks. Simply type a keyword of your concern on the search field and let the system show related articles to help you.
Post again here if you have other questions about accessing your QuickBooks Self Employed account. I'll be around to help. Keep safe.