Let's verify your subscription status on a private window,
There are times that an issue like this occurs when the system encounters any browser-related concerns.
You can use these keyboard shortcuts to open a private window:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If you're able to verify the status, we can go back to a regular browser and clear its cache. A piled cache can also be the reason for some unexpected errors in the system.
We can also switch to a different browser like Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.
In case the trial period ends, you can check this article on how to resubscribe: Resubscribe or Reactivate QuickBooks Online.
Let me know if you need help. Keep safe!
