Quickbooks online - Standard Limited - Customer ONLY User has FULL access to Management Reports

Bluebell · ‎May 01, 2024

I recently noticed that the user function has changed and what they now have access to is much broader than I have given permission for originally.

I have users that are "Standard Limited - CUSTOMER only" , however I have noted that they now have access to FULL Management Reports for my business, so they have access to many high level reports and numbers, Vat reports, Company Overview, expenses.
This is not acceptable....I have not given permission for this information to be available and I do not want it to be made available. This is a breach of data as I have not given permission for this access that Quick books have given. This is outside of the remit of these staff members.
Please urgently advise how this will be fixed as the permissions do not allow for me to remove this currently.

Regards.

GeorgiaC · ‎May 01, 2024

Hello Bluebell, thanks for reaching out to the QuickBooks Community today

We've recently made some changes to the user permissions in QuickBooks Online with the aim to make managing user access even easier.

Through this, there has been a change to the standard user permissions pertaining to the access to areas such as the management reports and this is currently being looked into.

So that we can provide you with email updates from our higher support team, please contact directly through our webchat or by calling 0808 234 5337 (M - F, 8 AM - 7 PM, free from UK mobile & landlines). Thank you.

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Quickbooks online - Standard Limited - Customer ONLY User has FULL access to Management Reports

Quickbooks online - Standard Limited - Customer ONLY User has FULL access to Management Reports

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