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we I need to find out if my subscription is through apple for quick books and if through apple need to ask them to migrate it over so you have access to accounting tab. ? As no account tab is found anywhere at the moment no matter what has been said & done
GPS boiler Tec
Hi GPS boiler Tec, if your subscription is paid via a third party such as Apple or Google Play you'll first need to cancel this within your app store and then wait for this to expire, which will be on your next regular billing date. Once cancelled, please re-subscribe by signing into your account through a web browser (not the app) - this will place you on Intuit billing which will automatically unlock the 'My accountant' feature. No data will be lost during this process. :woman_technologist:
Hi- did this work? I’m having the same issue.
Im concerned that cancelling my subscription will lose all of my records.
Thanks for informing us about this, @allpawsamy. I'll help you get in touch with our QB Assistant so you can proceed to add your accountant.
To start, here's how:
On a web browser:
On iOS:
Additionally, I've got you these articles for future reference:
The Community is open 24/7 if you have any additional QuickBooks-related concerns. Rest assured, We are always ready to help you. Keep safe and happy weekends!
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