tab key issues again

Hi, @Sis-Autos. I completely understand your frustration with the tab key issues while entering invoices and bills in QuickBooks Online (QBO). It’s definitely a disruptive and time-consuming problem.

I appreciate you bringing this recurring issue to our attention. Since you’ve already tried switching browsers without improvement, I recommend reaching out to our support team for more focused assistance. They can investigate the situation and help find a solution.

Here's how:

1. Log in to your QBO account.
2. Click the Help button.
3. Select the Search tab, then Contact Us.
4. Enter a brief explanation of your concern and hit Continue.
5. Choose a way to connect with us.

Support Hours:

• Phone: 8:00 AM - 7:00 PM Monday - Friday.
• Live Chat: Monday to Friday 8:00 AM - 10:00 PM, Saturday & Sunday 8:00 AM - 6:00 PM.

Additionally, here are some helpful articles that can assist you in managing your invoices more effectively:

• Record invoice payments
• Customise invoices, estimates, and sales receipts

Come back to this thread if you have any further concerns or questions. I'm always around to help. Take care.

I reported this the other week. It seems this is specific to Safari as I tried it in Firefox and it seemed to work as normal. Is this on Mac and Safari?

Don't expect a fix anytime soon though as Intuit just keep ignoring small bugs like this. Or, they fix it only to be broken again later down the line.

Yes it is indeed safari, i may have to temp download firefox to get my by as i simply can’t do my book keeping with this issue i’d be on weeks

It's incredibly frustrating, to say the least. Another issue is that Intuit doesn't provide a changelog for updates in the UK, unlike in other countries. This means we're always in the dark about what's been fixed or what new features have been added. Consequently, users end up wasting even more time checking periodically to see if the issues they're facing have been resolved.