Thanks for letting me know the rest of the tabs are functioning, Tracey.
Let’s troubleshoot to check if this is a web application issue. First, log out and log back in. Next, refresh the page to ensure everything is updated. Once done, check the Miles tab again.
If the issue continues, clear your browser's cache to remove outdated files. Then, ensure you're using a supported, updated browser for full QuickBooks compatibility.
In such cases where the issue persists, contact our Live Support Team. Our representatives are ready to securely review your account and assist you with the next steps. You can reach them via your QuickBooks software by clicking the Help icon in the upper-right corner.
Hit the Reply button if you have follow-up questions about accessing the Miles tab.