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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
chantelheath1
Level 1

When forwarding receipts QB is reversing them, so 06/04/25 (6th April) imports as 04/06/25 (4th June)

So i assume somehow it is switching then to a US date format (I am in the UK). How do I fix this?

1 REPLY 1
ThomasJosephD
QuickBooks Team

When forwarding receipts QB is reversing them, so 06/04/25 (6th April) imports as 04/06/25 (4th June)

QuickBooks follows the day/month/year (DD/MM/YYYY) format when converting your receipts within the platform, chantelheath1.

 

To ensure the date is accurately recorded in your transactions, please make sure that your receipt uses the DD/MM/YYYY format before uploading it to QuickBooks.

 

If your receipt is already in the DD/MM/YYYY format and QuickBooks still recorded it as MM/DD/YYYY, I recommend reaching out to our live expert for assistance in reviewing and correcting the date in your records.

 

Here’s how you can connect with our live expert:

 

  1. Click the (?) Help icon.
  2. Select Contact Us.
  3. Enter your concern and click Continue.
  4. Choose a way to connect with us:
    • Start a Chat with our live expert.
    • Get a Callback from our live expert.

 

To ensure you reach us at the best time, please check our support hours:

 

  • Callback times: Monday to Friday, 8:00 AM to 6:00 PM.
  • Live chat: Monday to Friday, 8:00 AM to 8:00 PM | Weekends, 8:00 AM to 6:00 PM.

 

You can find detailed instructions for forwarding receipts to QuickBooks in this article: Forward receipt images to QuickBooks Self-Employed.

 

Feel free to reply to this thread if you need additional assistance.

 

 

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