The dates when the payment was received and entered should match, Stephanie.
Since you've mentioned that the dates appear differently in your bank reconciliation, one possible reason for this could be that the date was accidentally modified after the reconciliation process, or perhaps someone made an edit.
I recommend checking your Audit log to see if any changes were made. This will help you identify who made the edits and what specific changes occurred.
Here's how:
- Go to the Gear icon and select Audit log.
- Use the filters in the Filter panel to choose the relevant User, Date Changed, and Events to narrow down the results.
- Locate and select the specific transaction.
- In the History panel, click View to show the details.
If edits are confirmed, update the date to keep your books accurate and prevent them from being added to other transaction logs.
If you need any additional assistance, please feel free to leave a comment below.
