I've checked our records, Userkingfishercareat. I haven't seen any open cases the same as yours.
The unexpected behavior can be caused by too much cache. I'll help you resolve this. We'll have to perform the basic troubleshooting. Let's start by opening the program using an incognito window. It's the best place to identify web issues. These are the shortcut keys:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If you're able to delete the bank account, you can go back to the main browser, then clear the cache to refresh it. It helps avoid and fix web issues.
Also, you can use a different browser to help us narrow the cause of this behavior.
Once done, you can add the new bank account.
Feel free to get back to this thread if you have more questions. We're around to help you. Keep safe!
