I understand the challenges when encountering the prompt to re-subscribe while trying to log in to QuickBooks Online (QBO), fpselectrical. I'm here to share insights about this.
When prompted to re-subscribe, it could be that the subscription has expired. To confirm this, I recommend going to the Billing info page. From there, you'll see the status of your subscription.
- Navigate to the Gear icon and click Subscriptions and billing.
- Verify your billing information and the status.
If everything looks fine, we can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses.
Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Once logged in, try to log in to your account. If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.
Additionally, feel free to visit the articles below on how to handle your Intuit logins, user management, company information, and other related matters: Get help if you can't sign in to your account.
Please keep us posted if you need additional assistance in logging in to your account. I'm always here to help. Have a great day.
