We recognize how important it is for you to recover your QuickBooks data, especially with tax season fast approaching, Israel. Let's ensure to address your issue by directly connecting you with our live support team.
Upgrading from QuickBooks Self-Employed to Sole Trader should ideally transfer all the transferable data when you switch to Sole Trader.
Given your situation, I highly recommend reaching out again to our live experts to provide an update on your case. Since this is a public forum, our experts have the necessary tools to securely access your account and further investigate your concern to be able to retrieve all your missing transactions after you migrate to QBSE to Sole Trader.
You can reach out to them by following these steps:
- Sign in to your QuickBooks account.
- Select the Help (?) icon.
- Scroll down to select the Contact Us button and follow the prompts.
- You will be able to request a callback or start a live chat with an expert.
You can also refer to this page to know the availability of our live experts at your own convenience: Support Hours.
Feel free to reply to this post if you need further assistance.