When my trial comes to an end, is the subscription automatic, or will it only subscribe if I choose to?

I'm here to share that QuickBooks Online (QBO) will automatically charge your billing account once the free trial ends, chris-needs05-ho.

Just make sure the card on file is active. You can also subscribe before the trial expires to keep using the data that's already been established in the trial account.

Let me show you the steps.

1. Log in to your QuickBooks Online account.
2. Go to the Gear icon.
3. Select Account and Settings.
4. Go to the Billing & Subscription menu.
5. Click the Subscribe button in the QuickBooks [plan] section.
6. Enter the updated billing information.
7. Click Subscribe.
   

I’ve attached this information to learn how to manage subscriptions in the program: Manage billing, payment, and subscription info in QBO. It has steps to view your billing history and a way to update the card on file.

I'd be glad to answer any additional questions concerning the moving process. Just leave a message. I’ll be here. Have a great day!

@chris-needs05-ho 

You can pay for it or have your trial account cancelled. Keep in mind, if you decide to pay for it, you'll be paying the normal rate. The discounted rate applies only when clicking the Buy button when opening your account for the first time.

https://quickbooks.grsm.io/UK

How do I cancel my subscription?

So is my subscription cancelled?

Thank you for joining this thread, Alan. 

It can be quite frustrating when you're unsure about the necessary steps to take to cancel it. 

Canceling your subscription may vary depending on where you signed up. If you purchased it through a mobile app store, you'll need to go to your app store to cancel. 

It's important to note that when you cancel the account, you’ll still have read-only access to your data for one year. You can go over this article for more in-depth information: What happens to my QuickBooks Online data after I cancel?

That's why, before you cancel, we'd like the chance to find a solution that works for you. Our team is ready to review your account and discuss your options. You can reach us for free (from a mobile or landline) on 0808 168 4280.

In addition, these resources contain topics about updating subscription information, including the payment method, and requesting a refund:

• Manage billing, payment, and subscription info in QuickBooks Online
• Upgrade or downgrade your QuickBooks Online edition
• Request a refund for your QuickBooks product

If you need further information about canceling your subscription or other account-related concerns, click the Reply button and tag my name, Alan. I'll get back to lend a helping hand. Have a good one.