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bajars-janis-gma
Level 1

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

 
4 REPLIES 4
GeorgiaC
QuickBooks Team

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

Hi bajars-janis-gma, thanks for joining the Community - the app is designed for on the go use and doesn't contain all of the features available in the web version, are you able to see your data on both the app and web? 

bajars-janis-gma
Level 1

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

No. I don't have anything from my account what I can see on browser. 

Ashleigh1
QuickBooks Team

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

Hi bajars-janis-gma, are you sure that your logging into the same account? as what ever has been entered in on the web browser would then show on the app for you. Are you sure you haven't created another account my mistake and that is why your not seeing the information. Could you double check this please. 

bajars-janis-gma
Level 1

Why does when I log in to app it shows like completely different account and don't have anything what I have if I log in from browser?

Just sorted it out. Turns out I had QB online not QB self employed. Now everything is fine. Thanks for replays :smiling_face_with_smiling_eyes:

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