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hollieanneclark-
Level 1

Why has my subscription gone down again for the second time in a month ? I cannot use this service

 
2 REPLIES 2
Fiat Lux - ASIA
Level 15

Why has my subscription gone down again for the second time in a month ? I cannot use this service

Try opening your QBO account on any private/incognito browser.

Ashleigh1
QuickBooks Team

Why has my subscription gone down again for the second time in a month ? I cannot use this service

 Hello Hollieanneclark, it is work checking to see if the money for your subscription has come out of your account. Also with you being billed though a 3rd party it is work checking with apple or google pay to see what is going on, so that you can then access your account again.

 

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