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leanies_kitchen-
Level 1

You asked I signed up for 6 months for £4.99. It has not been 6 months yet and I am being charged every month. One month the same payment was taken Out several times

 
2 REPLIES 2
EmmaM
QuickBooks Team

You asked I signed up for 6 months for £4.99. It has not been 6 months yet and I am being charged every month. One month the same payment was taken Out several times

Hello leanies_kitchen:waving_hand:, QuickBooks Online is a monthly subscription service so you would get charged monthly for it. You only have one subscription is that correct? Do you have FaceBook or Twitter? If so could you send us a private message with a screenshot showing the multiple payments and we can get this resolved for you?

Fiat Lux - ASIA
Level 15

You asked I signed up for 6 months for £4.99. It has not been 6 months yet and I am being charged every month. One month the same payment was taken Out several times

@leanies_kitchen- 

If you are using QBO SS, you pay the discounted price for 6 months. Once it is over, you have to pay the regular rate (i.e GBP 12 exclude tax).

https://quickbooks.grsm.io/UK

 

You may utilize a 3rd party tool to migrate data between QBO accounts to keep your monthly cost lower.

 https://transactionpro.grsm.io/qbo

 

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