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Visit this post for a list of recent banking issues in QuickBooks Online.
Level 1

Bank does not update and been 5 days


Bank does not update and been 5 days

Hi @snbplaster21,


Let's take care of your bank feed issue by going through a few steps of troubleshooting:


  1. Open your browser's private window. It disables the cache, which is the usual cause of unexpected behaviors on browsers.
    • Google Chrome: Ctrl + Shift + N
    • Microsoft Edge: Ctrl + Shift + P
    • Firefox: Ctrl + Shift + P
    • Safari: Command + Shift + N
  2. If that works, go back to your regular browser and clear its cache
  3. If the issue persists, open an alternative browser that's available for you.

You can also refer to this article: What to do if bank transactions won’t download or there's a bank error. Here' you'll find steps on how to fix specific error codes.


To keep your bank balance accurate, I suggest you import the bank transactions from your bank itself. View this article to learn how: Manually upload transactions into QuickBooks Online.


I'd also appreciate it if you could share the name of your bank. That way, I can check for any reported issues on our database. 


Need additional help? Hit the Reply button and place your question in the comments below. I'll be sure to get back to you.

Level 4

Bank does not update and been 5 days

Having the same issue, seems to be a problem with Quickbooks and no resolve, causing much inconvenience and extra work!

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