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carterelectrical
Level 1

Can payments made by chq both came on my feed to match so i did. same 2 chq as one payment came in under uncategorised income on twice how do I stop this please ?

 
1 REPLY 1
BettyJaneB
QuickBooks Team

Can payments made by chq both came on my feed to match so i did. same 2 chq as one payment came in under uncategorised income on twice how do I stop this please ?

Hi there, @carterelectrical.

 

I can walk you through on how you can get rid of the transactions that are showing as uncategorised income on your bank feed.

 

You'll need to create a bank deposit for the same account since the cheque that you made came back. This is to offset the amount of the cheque that you made and record the fund to the account where it was taken from.

 

To do that:

  1. Select on + New.
  2. Press on Bank Deposit.
  3. From the Account drop-down▼menu, choose the account you want to deposit the money into (use the expense account that you've selected upon creating the cheque).
  4. Select the box for each payment you want to combine. Make sure the deposit total and selected payments match your deposit slip. Use your deposit slip as a reference. Remember, only select payments you need for each deposit.
  5. Hit on Save and close.

To give you more details about tracking deposits in QuickBooks Online, please see this link: Record and make Bank Deposits in QuickBooks Online.

 

Once done, you can now start categorising and matching your transactions. You may scan through these articles below to guide you with the process:

I'll be right here to help you if there's anything else that you need. Just drop a reply below. Have a lovely day!

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