Let's make sure you'll be able to connect to the Co-Operative bank, mdj101.
Generally, there are several factors why you're unable to connect your bank account.
- The bank may not be a participating bank.
- Your bank might not connect to all types of accounts (for example, personal accounts vs. business accounts).
- The bank is having system maintenance.
- Some banks have multiple names on our list. You might want to check and select the correct one or try all possible bank URLs.
You'll want to reach out to your bank and check for any maintenance update or request to establish a connection with QuickBooks. If everything is good from your bank's side, make sure to select the correct bank name when connecting the account.
Here's how:
- Go to Banking or Transactions on the left panel.
- Select Link account or Add account.
- In the Connect your bank or credit card to bring in your transactions field, enter the URL listed for your bank.
- Follow the on-screen instruction to connect your account.
I'm adding this article that includes a video tutorial: Connect your bank feed using Open Banking. If you're able to connect the account but can't update the transactions because of a bank error, you can read this article to see the solutions: What to do if you get a bank error or can't download transactions in QuickBooks Online.
Fill me in and keep in touch if you have any concerns about connecting with your bank. We're here to help you anytime.
