Can't Undo a reviewed transaction

skullvikings · ‎December 16, 2019

Hi All,

I have just run a rule that incorrectly marked a lot of transactions as Bank Charges, when they should have been Loan Repayments.

I didn't think this would be an issue, as I thought I would be able to undo them, but there are hundreds (probably over a thousand records) and most of them are in periods where VAT has been filed.

When I click undo on them, I get a message saying 'Any transactions in a VAT period marked as filed can’t be changed on the Flat Rate Scheme. If you need to update or correct something, just create a new transaction.'

It's not feasible for me to manually create all of these records again, and to create opposing records to negate the con existent bank charges.

How can I undo these reviewed transactions?

Many Thanks,

Steve

EmmaM · ‎December 18, 2019

Hello Steve

The undo button in the in reviewed section, be it view a batch or selecting undo does not allow this on the FRS scheme.

To reiterate the only options are to either amend the category in each individual transaction by going to the transaction itself and then changing and saving it or within the transaction itself click on the blue writing in the top left where it says online banking match>click onto that and then unmatch and it will appear back in review. It would be changing it one at a time yes.

It will not allow you in the reviewed section to do anything to change it.

View solution in original post

MikiD · ‎December 16, 2019

There are really times that we need to do corrections on the transactions that are already filed, skullvikings.

To help you do the necessary adjustments, I’d recommend contacting our support team. Below are the steps to do this:

Click Help at the top.
Select Contact us and enter your concern about the return.
Hit Let’s talk.
Choose either Get a callback or Start messaging.

Prior to reaching our team, it would be best as well if you reach out to HMRC. This is to let them know about your interest in canceling the submitted return and re-submit another one.

Post a question again if you'd like to discuss something else. We'll make sure to take care all of them.

skullvikings · ‎December 17, 2019

Thanks.

Is it really neccessary to contact HMRC?

The VAT return isn't going to change at all, as all of the payments I'd charged VAT on were already included, and all the transactions that I still needed to sort out will not cause any additional VAT to need to be paid or to be claimed. That's why I hadn't prioritised getting this sorted, and my accountant had filed for periods where there were still unclassified transactions.

The transactions that were incorrectly classified were not included in the VAT filing, and don't make a difference to it, so seeing as it let me classify them, I don't understand why it wont let me undo them?

EmmaM · ‎December 17, 2019

Hi Skullvikings,

You can not undo transactions that are on the Flat Rate Scheme.

What you can do is either go into each transaction and change the category to the right one there or go into each transaction and in top left click on online match and undo the match there. By doing this it will move them back in to the for review and then you can change them to the right category and then match them again.

We know this is not the ideal resolution due to the fact you have stated you have thousands of transactions, however this is the only way to do this on the Flat Rate Scheme due to the new Making Tax Digital.

skullvikings · ‎December 18, 2019

Hi,

I'm not trying to batch undo the transactions. I am just going to the individual reviewed transactions and clicking on Undo for that, this is what then shows me the error I described above.

I have attached a screen shot.

If you can describe to me how to change anything about these records even if it's one at a time, that would be massively appreciated.

Cheers,

Steve

EmmaM · ‎December 18, 2019

Hello Steve

The undo button in the in reviewed section, be it view a batch or selecting undo does not allow this on the FRS scheme.

To reiterate the only options are to either amend the category in each individual transaction by going to the transaction itself and then changing and saving it or within the transaction itself click on the blue writing in the top left where it says online banking match>click onto that and then unmatch and it will appear back in review. It would be changing it one at a time yes.

It will not allow you in the reviewed section to do anything to change it.

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Can't Undo a reviewed transaction