Thanks for bringing this to our attention, Doneand. There are several reasons why your bank might not be connecting with QuickBooks. Here are some possibilities:
- The bank may not be a participating institution.
- The bank could be undergoing system maintenance.
- Your bank may have multiple website URLs, and you might have selected the wrong one.
- The bank might not support connections for all account types (e.g., personal vs. business accounts).
To ensure you’re logging into the correct bank, please verify that you’ve selected the right URL. You can also copy the URL directly from your bank’s official website. If the connection still doesn’t work, check your bank’s website for any advisory notices or system maintenance updates that might affect QuickBooks connectivity.
If there are no maintenance issues and the correct URL still doesn’t connect, then your bank may not be supported by QuickBooks for bank connections. You can check if your bank is under Open Banking regulations or contact your bank directly to confirm.
You can also share the name of your bank with us so we can provide you with accurate information. For now, you can manually upload your bank transactions.
Please let us know if you have any other questions or concerns.