Hello and Welcome to the Community, boston100-live-c :)
Which bank provider are you attempting to re-connect to, and do you receive a specific error code or message when attempting this?
something unexpected happened
and I get 590
try again in a few hours !
Thank you for the details, boston100-live-c.
I understand that you have a business to run, and this online banking feature can help you more if it will be fixed.
We currently don't have an open ticket, but we'll help you to check this further. Please contact our Support team for the said purpose. They'll be available in 20 mins.
Alternatively, you can upload your transactions.
Let me know if you have more questions in mind.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.