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raj7
Level 1

Entered transactions as sales receipts rather than receive p/ment of invoices, so system did not match and balance still on ledger. How to correct after reconciliation?

 
3 REPLIES 3
GeorgiaC
QuickBooks Team

Entered transactions as sales receipts rather than receive p/ment of invoices, so system did not match and balance still on ledger. How to correct after reconciliation?

Hi raj7, 

 

Thanks for your post! 

 

Is the reconciled sales receipt the same value as the unpaid amount on the open invoice? 

 

 

raj7
Level 1

Entered transactions as sales receipts rather than receive p/ment of invoices, so system did not match and balance still on ledger. How to correct after reconciliation?

Hi yes it is 

SarahannC
Moderator

Entered transactions as sales receipts rather than receive p/ment of invoices, so system did not match and balance still on ledger. How to correct after reconciliation?

Hello there, raj7. Thanks for getting and clarification.

 

We can delete the reconciled sales receipt and recreate it as a payment of an invoice. This helps you match the balance.

 

Here's how to do it:

  1. Open the sales receipt.
  2. Click More.
  3. Select Delete. Then, Yes to Confirm.

 

Once done, open the invoice and receive the payment. You can go to the +New button and select the Receive payment feature. Then, enter the same amount and other details of an invoice. Then, reconcile your account again to match the balance.

 

Here are some articles that you can check for additional details:

 

 

Let me know if you have other questions. Take care always and stay safe!

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