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Hello there, raj7. Thanks for getting and clarification.
We can delete the reconciled sales receipt and recreate it as a payment of an invoice. This helps you match the balance.
Here's how to do it:
Once done, open the invoice and receive the payment. You can go to the +New button and select the Receive payment feature. Then, enter the same amount and other details of an invoice. Then, reconcile your account again to match the balance.
Here are some articles that you can check for additional details:
Let me know if you have other questions. Take care always and stay safe!
Hi raj7,
Thanks for your post!
Is the reconciled sales receipt the same value as the unpaid amount on the open invoice?
Hi yes it is
Hello there, raj7. Thanks for getting and clarification.
We can delete the reconciled sales receipt and recreate it as a payment of an invoice. This helps you match the balance.
Here's how to do it:
Once done, open the invoice and receive the payment. You can go to the +New button and select the Receive payment feature. Then, enter the same amount and other details of an invoice. Then, reconcile your account again to match the balance.
Here are some articles that you can check for additional details:
Let me know if you have other questions. Take care always and stay safe!
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