Hello Community users, we just wanted to drop in to this post and add some steps to getting your bank listed in QuickBooks Online when it is not showing as an option. You can then follow the steps below;
1.Go to Transactions, then select Bank transactions (Take me there).
2.Select Connect account.
3.Search for the name of your financial institution.
4.If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported banks," and you will be presented with helpful tips to try and locate your bank account.
5.If you’re still unable to find your bank, select Request.
6.Enter your bank's web address (URL) in the field provided, then select Request.
More detail can be found in this help article. Any questions at all feel free to add them on this Community post.