Good morning, can you check my account please. You are taking two payments from it when it should only be one. Can you arrange a refund please?

Hello Sales170 :waving_hand:, Yeah we will certainly look into this for you, We will need to take some private details from you such as email address/company ID number etc, as this is a public post we don't wish for you to give private detail on a public post, do you have Facebook or Twitter? if so could you send a private message with your email address associated with your QuickBooks subscription and we will look into this for you? Thanks  

Hi Becky,my email address is [email address removed]

Hello Sales170, The email address you have provided has been removed for security purposes as we do not advertise private information on a public post, Do you have Facebook or twitter you can send a private message in? Thanks, Becky