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Visit this post for a list of recent banking issues in QuickBooks Online.
amazon-mootech-c
Level 1

Has anyone had any issues with connecting their Starling Bank account? I have tried many times and authorized successfully on Starling’s side then get redirected & fail

 
2 REPLIES 2
GlinetteC
Moderator

Has anyone had any issues with connecting their Starling Bank account? I have tried many times and authorized successfully on Starling’s side then get redirected & fail

I want to make sure you can connect your Starling Bank account, amazon-mootech-c.

 

If it's a new connection, I recommend validating the credentials first on the financial institution’s website. Once verified, try connecting your bank account again to your QuickBooks Online account.You can follow the detailed steps outlined in this article: How to connect your bank account & credit cards.

 

Once your bank account is connected and downloads transaction, you can now review and categorise your transactions.

 

Keep me posted if you have any other banking concerns. I'm always here to help.

 

amazon-mootech-c
Level 1

Has anyone had any issues with connecting their Starling Bank account? I have tried many times and authorized successfully on Starling’s side then get redirected & fail

Thanks for the guidance @GlinetteC. Though when going through your approach I found that this was a browser issue. I am on an iPad Pro so when I was doing this through safari browser i was getting the nil response. As soon as I switched to Chrome it seemed to work.

 

Maybe something for the tech team to have a look at.