Hello, ma_ba. You’ll want to contact our live support team directly to see why your Monzo bank keeps disconnecting. Our live representatives have the resources to securely look into your account and walk you through the next steps.
You can get a hold of them by clicking the Help icon in the top right corner. From there, navigate to the Search tab, open any articles, and then select Contact Us to begin. Please also ensure to check their support hours first to confirm when they are available to assist you.
Please feel free to drop a comment below with any additional questions.
