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ria-carroll
Level 1

Help With Virgin Atlantic Credit Card Banking Issues

I’m at my absolute wits end (thrown a cup of tea across the room through frustration, level 10 having a meltdown want to smash my laptop up kind of rage) I am struggling to upload my Virgin Atlantic Credit Card CSV in to QuickBooks for my accounts…. Having to do it manually because QuickBooks doesn’t like Virgin apparently. Won’t work because the date in CSV file is the incorrect format… googled how to change it but absolutely cannot go through this every month. Is there anyone out there whose a complete wiz with all this I can pay to sort this out for me. I’ve been waiting for Virgin to answer the phone for 45 minutes too because they will only provide CSV files for the last 30 days and I need them for the last 3 months or else I’ll have to input all the transactions individually… HONESTLY I am literally near break down. I’m also pregnant and hormonal….
Solved
Best answer July 28, 2022

Accepted Solutions
mdj101
Level 4
4 REPLIES 4
Tash_BewitchingBookkeeping
Level 3

Help With Virgin Atlantic Credit Card Banking Issues

Morning, sorry to hear about your issues.  Credit Card feeds often have issues with bank feeds not only with QBO but other accounting software.  I regularly convert the statements to data and import them for my bookkeeping clients.  At least I know the information is correct.  Let me know if I can help you in any way.

mdj101
Level 4
tony70
Level 1

Help With Virgin Atlantic Credit Card Banking Issues

Can you please tell me how you convert the statements to Data.

GeorgiaC
QuickBooks Team

Help With Virgin Atlantic Credit Card Banking Issues

Thanks for joining this thread, tony70

 

Once you've downloaded the statements from your bank, you'll need to format the CSV file so that it contains 3 or 4 columns. Once formatted, manually upload the transactions by following the steps below:

 

1. Go to Transactions, then select Bank transactions.
2. Select Upload transactions.
3. Select Drag and drop or select files and then select the file you downloaded from your bank. Then select Continue.
I4. In the QuickBooks account ▼ dropdown, select the account you want to upload the transactions into. Then select Continue.

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